privacy policy

privacy policy

privacy policy

FTG Company, Inc. (hereinafter referred to as "our company") recognizes that it is an important social responsibility to properly manage personal information obtained from customers and others in the course of business operations. Based on this recognition, we have established the following policy on personal information protection (hereinafter referred to as "this policy"), will thoroughly inform all officers and employees of the policy, and will endeavor to protect personal information.

In addition, customers who use this website, mobile application and each service provided by our company (hereinafter referred to as "this website, etc.") are deemed to have agreed to this policy.

Article 1 (Company name, address, and name of representative)

Our company name, address, and representative's name are as follows.

FTG Company, Ltd.

〒153-0061 Chiharu Apollon Building 4th floor, 3-6-1 Nakameguro, Meguro-ku, Tokyo

CEO Lee Juncheol

Article 2 Personal Information

We will handle your personal information appropriately in accordance with the "Act on the Protection of Personal Information" (Act No. 57 of 2003, "Personal Information Protection Act"). The meanings of the terms used in this policy shall conform to those of the Personal Information Protection Act.

Article 3: How personal information is collected

We collect the following information from you:

1. Information acquired by our company

Name, date of birth, gender, telephone number, address, postal code, email address, purchase history, point ID, point usage status, and other information provided via input forms, etc.

2. Information acquired automatically when you use this website

Device information (device ID, IP address, etc.), log information, cookies, location information and other informative information (AAID, IDFA).

3. Information acquired from business partners

We may collect information regarding transactions and payments made between you and our business partners, including your personal information, from our business partners (including information providers, advertisers, ad delivery destinations, etc., hereinafter referred to as "Business Partners").

Article 4: Indication of purpose of use and use

We may use personal information collected from customers on this website etc. for the purposes listed below. Furthermore, when personal information is to be used for purposes other than those listed below, such as individual projects, campaigns, or customer services, we will clearly indicate the purpose of use in advance each time before acquiring the personal information. Furthermore, within the scope of the above-listed purposes of use, we may use information such as customers' hobbies, preferences, browsing history, etc. obtained from third parties other than our company by linking it with personal information already held by our company.

  1. To provide customers with information about products and services, as well as display and deliver advertisements via websites, e-mails, mobile applications, social media and other means of communication.
  2. To notify customers of their winnings in various campaigns, provide information about the acquisition of rewards such as points, and provide prizes and rewards to customers via websites, emails, mobile applications, social media, and other means of communication.
  3. To use as statistical data for marketing, product development, and service improvement.
  4. To request cooperation in surveys regarding new product tastings, mobile applications, etc., with the aim of improving product quality and service to customers, and to handle any related matters related to the surveys.
  5. To provide updates to websites and other content (including employee and part-time job recruitment information, etc.)
  6. To provide you with information about products and services from other affiliated companies.
  7. To process applications from employees, part-time workers, and franchise owners.
  8. To manage employment of employees and to contact them.
  9. To respond to customer inquiries, deliver products to customers, and contact customers as necessary.
  10. To create and post various rankings based on customer information as content for mobile applications
  11. For other purposes incidental to these purposes.
Article 5 Change of purpose of use

We will use your personal information only within the scope of the purposes listed in the previous article or the purposes clearly stated at the time of acquiring the personal information. Furthermore, if it becomes necessary to make a change within the scope that is reasonably deemed to be related to the previously clearly stated purpose of use, we will notify you before using the personal information or announce it on our website, etc. Furthermore, if it becomes necessary to use your personal information for a new purpose beyond the scope that is reasonably deemed to be related, we will use it only after obtaining your consent again. If you do not consent to the new purpose of use, we will not use your personal information for that purpose.

Article 6 Provision to Third Parties

1. We will not provide personal information to a third party without the customer's consent, except in the following cases permitted by the Personal Information Protection Act and other laws and regulations.

  1. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
  2. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent
  3. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of said duties.
  4. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
  5. When the following items have been notified or announced in advance and the Company has notified the Personal Information Protection Commission:

A. The purpose of use includes providing the information to a third party.

B. Items of data provided to third parties

C) Means or method of providing to a third party

D. To stop providing personal information to third parties at the request of the individual

The method of accepting the request from the person in question;

2 Notwithstanding the provisions of the preceding paragraph, in order to deliver advertisements tailored to the interests and concerns of customers, check the results of such advertisements, and provide services, we may provide information that does not by itself identify a specific individual to advertising distributors and other parties affiliated with us.

3 Notwithstanding the provisions of paragraph 1, in the following cases, the recipient of the information will not be considered a third party.

  1. When the Company outsources all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use.
  2. When personal information is provided in connection with business succession due to a merger or other reason
  3. When personal information is used jointly with a specific person, the individual is notified in advance or made easily accessible to the individual of the fact, the items of personal information to be used jointly, the scope of the parties using the personal information jointly, the purpose of use by the parties, and the name or title of the person responsible for managing the personal information.
Article 7 Entrustment of Personal Information

We may outsource all or part of the handling of acquired personal information to a third party within the scope necessary to achieve the purpose of use. In such cases, we will enter into necessary contracts such as a basic contract regarding the outsourcing of personal information and provide necessary and appropriate supervision to the outsourcee.

Article 8 Safety Control Measures, etc.

We take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information we handle and to manage the safety of such information. We strictly manage personal information obtained from customers. Although sufficient safety measures are taken on websites, etc. to protect customers' personal information from unauthorized access, leakage, falsification, destruction, etc., these measures do not apply to the process from the customer's smartphone to the website, etc., until the signal reaches the website, etc. We ask that customers manage their own safety. For information about the safety management measures taken by our company, please contact the inquiry desk listed in Article 13 below.

Article 9 (Disclosure of Personal Information)

1. When the individual requests disclosure of personal information based on laws and regulations, we will disclose it to the individual without delay. However, if disclosure would fall under any of the following items, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you of this without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.

1. When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party.
2. When there is a risk of significant interference with the proper execution of our business.
3. When it would violate other laws and regulations.

2 Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information, such as historical information and characteristic information, will not be disclosed.

3. If you wish to request the Company to disclose your personal information, please contact the inquiry desk set out in Article 13 below.

Article 10 (Correction and Deletion of Personal Information)

1. If the personal information held by the Company about you is incorrect, you may request that the Company correct, add to or delete the personal information (hereinafter referred to as "Corrections, etc.") in accordance with the procedures specified by the Company.

2. When we receive a request from a customer as described in the preceding paragraph and determine that it is legally necessary to comply with the request, we will correct the personal information without delay.

3. When the Company has made any corrections, etc. pursuant to the provisions of the preceding paragraph, or when it has decided not to make any corrections, etc., it will notify the customer without delay.

4. If you wish to request the Company to correct or correct your personal information, please contact the inquiry desk set out in Article 13 below.

Article 11 (Suspension of use of personal information, etc.)

1. If a customer requests us to suspend or delete (hereinafter referred to as "suspension of use, etc.") their personal information because the personal information is being handled beyond the scope of the purpose of use pursuant to laws and regulations, or because the information was obtained by wrongful means, we will conduct the necessary investigation without delay.

2. If we determine that it is necessary to comply with the request based on the results of the investigation under the preceding paragraph, we will suspend the use of the personal information without delay.

3. When we suspend use, etc. pursuant to the provisions of the preceding paragraph, or when we decide not to suspend use, etc., we will notify the customer without delay.

4 Notwithstanding the two preceding paragraphs, if the suspension of use, etc. would involve a significant amount of expenses or it would be difficult to suspend use, etc. for other reasons, and alternative measures necessary to protect the rights and interests of the customer can be taken, then this alternative measure shall be taken.

5. If you wish to request the Company to suspend the use of your personal information, please contact the inquiry desk set out in Article 13 below.

Article 12 Revision of these Guidelines

We may revise this policy due to changes in the personal information we collect, changes in the purpose of use, etc. Unless otherwise specified by our company, the revised policy will take effect from the time it is posted on this website. We will not notify individual customers of revisions to this policy, so we recommend that you regularly check this page.

Article 13 Contact point

If you have any inquiries or complaints about this policy, or wish to exercise your rights, please contact the following office. In such cases, we may ask you to confirm your identity through a set procedure, and if we are unable to confirm your identity, we may not be able to comply with your request.

FTG Company, Ltd.

For inquiries regarding personal information, please contact us here

    • Related Articles

    • F-POINT Official App Service Terms of Use

      F-POINT Official App Service Terms of Use F-POINT Official App Service Terms of Use FTG Company, Inc. Revised on May 11, 2024 These terms and conditions stipulate the matters that you must comply with when using the "F-POINT Official App" service ...